Careers At SusieCakes
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Thank you for your interest in SusieCakes!


General Manager (up to $75k)

Department: FOH
Location: Oklahoma City, OK

SusieCakes operates bakery locations currently across CA, TX and TN. Our bakeries are filled with the delicious tastes and sweet smells of cakes, cupcakes, cookies, pies, and bars- all baked from scratch, on-site daily, using the freshest and finest ingredients.

We are excited to be coming to OKC, and we are looking for a great General Manager to lead this new bakery team! Estimated opening is set for February 2025.

We are seeking someone that has:

  • Experience managing/leading/overseeing a retail/restaurant location for at least 3+ years
  • Passion for creating a great guest experience
  • Loves to hire and train new team members
  • Previous leadership roles within the food service industry/hospitality
  • Has a consistent track record of employment history
  • From scratch baking / cooking experience a big plus!

If this sounds like the perfect opportunity for you, then we would love to chat!

Please apply to the link and complete your application to start the process today! This a great opportunity to join a wonderful company as we are in expansion mode and to get the experience on opening a new location in a new market!

Salary is estimated to be around $63,000-75,000 per year.

BENEFITS & PERKS

· Flexible work schedule- Day shifts!

· Free non-slip shoes (annually!)

· Birthday month PTO with complimentary cake

· Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)

· Medical, dental, vision insurance

· Vacation, 401k, FSA

· Paid Sick Time

· Referral Program

· Pet rescue reimbursement and pet insurance

· Flexible return to work schedule for maternity leave

· Generous 50% discount to all our delicious desserts!

The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.

Leadership Attributes:

  • Leads the team in building genuine guest connections and world class hospitality to Makes Days Better
  • Supports and works in the kitchen and manages the production process to ensure quality products are delivered
  • Manages all business goals (staffing (payroll), operating expenses, and budgets)
  • Manages the development & training of all employees
  • Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
  • Possesses and demonstrates a “One team, One goal” philosophy
  • Understand and creates partnerships with the community to grow the business and brand

Qualifications:

  • 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
  • Bachelor’s Degree in business or hospitality management, preferred
  • Ability to work in multiple regional locations
  • Ability to adapt to a flexible schedule according to business needs
  • Must have reliable transportation and valid driver’s license

PHYSICAL REQUIREMENTS

  • Frequent walking, kneeling, bending and reaching overhead
  • Able to stand for extended periods of time
  • Must be able to lift, move and carry up to 50 pounds

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