Careers At SusieCakes
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Bench General Manager (DFW Market)

Department: FOH
Location: Fort Worth, TX

SusieCakes is currently looking for a Bench Bakery GM to their team for the DFW Market! We are seeking someone that:

  • Has a passion for creating the great guest experience
  • Loves to hire and train new team members
  • Drives results within the company expectations, and runs full business operations
  • Supports their peers and is open to feedback and coaching
  • Works in the bakery setting well, and can be 80%+ hands on in the operation
  • Comes from a luxury retail, high end food service background - baking experience an added plus*
  • Has the ability to travel and or work at different locations in the market and or within the company

If this sounds like an opportunity you are interested in, then we would love to chat with you!

Please apply to the link and complete your application process today!

Pay range is estimated to be around $63,000-68,000 per year on average (Depending on experience.)

This role requires 47.5 hours a week. *This is a non-exempt role. * weekend availability is a must!

BENEFITS & PERKS

  • Flexible work schedule
  • Free non-slip shoes (annually!)
  • Birthday month PTO with complimentary cake
  • Company holidays off (Thanksgiving, December 25th-27th, and New Year’s Day)
  • Medical, dental, vision insurance
  • Vacation, 401k, FSA
  • Paid Sick Time
  • Referral Program
  • Pet rescue reimbursement and pet insurance
  • Flexible return to work schedule for maternity leave
  • Generous 50% discount to all our delicious desserts!

The General Manager leads the team on delivering an elevated guest experience within the bakery. Creating a fun, lively and celebratory environment. Delivering on success metrics based on the happiness of our team members and guests.

Leadership Attributes:

  • Leads the team in building genuine guest connections and world class hospitality to Makes Days Better
  • Supports and works in the kitchen and manages the production process to ensure quality products are delivered
  • Manages all business goals (staffing (payroll), operating expenses, and budgets)
  • Manages the development & training of all employees
  • Ensures proper safety procedures are being followed and maintains a clean and sanitary environment in accordance with the Excellence Log and health department standards
  • Possesses and demonstrates a “One team, One goal” philosophy
  • Understand and creates partnerships with the community to grow the business and brand

Qualifications:

  • 3-5 years of managerial/leadership experience in the luxury, hospitality, food service and/or retail industries
  • Bachelor’s Degree in business or hospitality management, preferred
  • Ability to work in multiple regional locations
  • Ability to adapt to a flexible schedule according to business needs
  • Must have reliable transportation and valid driver’s license

PHYSICAL REQUIREMENTS

  • Frequent walking, kneeling, bending and reaching overhead
  • Able to stand for extended periods of time
  • Must be able to lift, move and carry up to 50 pounds

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